Privacy Policy & SMS Communications Policy
Clinical Edge Cellular Medicine
Last Updated: October 8, 2026
1. Introduction
Clinical Edge Cellular Medicine (“Clinical Edge,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, submit an inquiry, request an appointment, or communicate with our practice electronically.
This policy applies to our website at www.clinicaledgehealth.com and associated website services operated on our behalf.
Medical information maintained as part of your patient record may be subject to additional protections under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Those protections are addressed in our separate Notice of Privacy Practices.
2. Information We Collect
Depending on how you interact with our website, we may collect:
Contact information: Your name, email address, telephone number, and information you voluntarily provide through website forms.
Appointment information: Information necessary to facilitate consultation requests, scheduling, and related communications.
Communications: Messages, questions, feedback, and other information you provide when contacting our practice.
Technical information: IP address, browser type, device information, referring pages, and website activity collected through cookies, analytics, or similar technologies.
Communication preferences: Your selections concerning email communications, text messages, and promotional updates.
Please avoid submitting detailed medical histories, diagnoses, laboratory results, or other sensitive health information through general website contact forms or ordinary email unless our practice has specifically directed you to an appropriate secure communication method.
3. How We Use Information
We may use information collected through our website to:
Respond to inquiries and consultation requests.
Facilitate appointment scheduling and administrative communications.
Provide information about our practice, services, and educational resources.
Send promotional communications when permitted by applicable law and your communication preferences.
Maintain website functionality, security, and performance.
Understand website usage and improve the visitor experience.
Detect misuse, prevent fraud, and comply with applicable legal obligations.
We do not use a general website inquiry as permission to send promotional text messages without the consent required by applicable law.
4. Website Hosting, Analytics, and Service Providers
Our website is operated using Wix website services.
We may use website hosting, analytics, scheduling, communications, and other technology providers to support website operations and patient services.
These providers may process information as necessary to perform services on our behalf, subject to their applicable contractual and privacy obligations.
Our practice also uses PatientNow for patient scheduling, practice communications, and related administrative functions.
When you follow a link to a third-party scheduling, payment, product, or other service, information you provide may be governed by that service provider's privacy practices.
We encourage you to review the privacy policies of external websites before providing personal information.
8. SMS Communications Policy
Clinical Edge Cellular Medicine uses PatientNow and related communication services to send text messages to patients and individuals who have requested communications from our practice. By providing your phone number, you agree to receive SMS text messages regarding your healthcare and appointments. Optional promotional text messages are sent only when we have obtained explicit consent. Message frequency varies based on interaction. Message and data rates may apply.
Opt-Out and Help
You can opt-out of SMS communications at any time by replying 'STOP' to any message you receive from us. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Information Security
We use administrative, technical, and organizational safeguards designed to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Patients should avoid transmitting sensitive medical information through unsecured channels.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, privacy practices, or applicable legal requirements. Updates will be posted on this page with a revised effective or last-updated date.
16. Contact Information
Clinical Edge Cellular Medicine
Elmwood Medical Park
777 Route 70 East, Suite G-103
Marlton, NJ 08053
Phone: (609) 336-3313
Email: contact@clinicaledgehealth.com
Website: www.clinicaledgehealth.com
Important: This Website Privacy & SMS Communications Policy is separate from the practice's HIPAA Notice of Privacy Practices. Patients seeking information about their medical-record privacy rights should consult that notice or contact the practice directly.